Our Expertise
At Viral Velocity, we help organisations transform ideas into working digital solutions by blending technology, creativity, and innovation. We specialise in building intelligent, scalable platforms that accelerate business growth and deliver measurable impact.
Our Delivery Approach
Every project at Viral Velocity follows our proven 6-step delivery model, giving you clarity, structure, and measurable outcomes across all our services – from Power Platform and AI/Copilot to Cloud, Amazon Connect and Web.
- Discover – Understand goals, challenges & user needs
- Design – Shape the right solution & roadmap
- Build – Engineer secure, scalable digital solutions
- Deliver – Launch with adoption & real business impact
- Support – Keep systems running reliably
- Digital Success – Continuously optimise & expand value
Power Platform & Dynamics 365
We design and deliver enterprise-grade apps, automation, chatbots, customer journeys, and integrations using Microsoft’s Power Platform. From model-driven apps to customer service workspaces, we build scalable and secure solutions that empower your teams.
Azure & Cloud Architecture
Our architects deliver secure, future-ready Azure cloud environments — including APIs, serverless, private networks, and enterprise integrations. We help you modernise legacy systems, adopt cloud-native patterns, and optimise performance.
AI, Copilot & Automation
We integrate Azure OpenAI, conversational bots, copilots, document intelligence, and workflow automation to accelerate productivity. Our AI-led solutions reduce manual effort, improve decision-making, and unlock new revenue opportunities.
Amazon Connect
We build smart, scalable cloud contact centres with Amazon Connect — including IVR, routing logic, CRM integration, transcript analytics, and workforce optimisation. Deliver seamless and personalised customer experiences.
Web Development & Digital Experiences
We design high-performance websites, portals, and digital experiences with modern tech. Whether you need a corporate site, a customer portal, or a custom application — we build it end to end.
Consulting, Strategy & Delivery
We help organisations define their digital roadmap, modernise their operations, and scale effectively. From discovery workshops to delivery governance, we’re your trusted technology partner.