Who We Are

From early idea to production.

We stay with you through design, delivery, and support.

The team behind your modern, intelligent digital platforms.

Viral Velocity is a specialist consultancy focused on Power Platform, Dynamics 365, cloud-native architectures, and AI-led experiences that move your business faster — with control, governance, and long-term maintainability built in.

Mission & Vision

Viral Velocity exists to help organisations build secure, scalable, and intelligent digital platforms on Microsoft and cloud technologies — without losing sight of people, process, and governance.

Mission

Make cloud and low-code genuinely enterprise-ready.

Our mission is to design and deliver solutions that are fast to adopt yet robust enough for complex environments — aligning architecture, security, and user experience so teams can move with confidence.

Vision

Trusted partner for modern, AI-ready platforms.

We aim to be the go-to partner for organisations who want to unlock the full potential of Power Platform, Dynamics 365, and cloud-native services — with AI and automation embedded as standard, not an afterthought.

Our Values

The principles that guide how we work

Technology changes quickly, good principles do not. These values shape how we design solutions, collaborate with your stakeholders, and support your teams.

Outcome over output

We focus on measurable business outcomes — not just shipping features or ticking project milestones.

Well-architected first

Security, reliability, and governance are designed in from day one, not bolted on at the end.

Partnership mindset

We work as an extension of your team — transparent, honest, and invested in your long-term success.

Pragmatic delivery

We balance best practice with real-world constraints such as timelines, budgets, and legacy systems.

Continuous learning

Cloud, AI, and platforms evolve fast — we stay ahead so your solutions don’t fall behind.

Human-centred design

Adoption comes from empathy. We design with your users in mind so change feels natural, not forced.

What Makes Us Different

Why Viral Velocity feels different to a typical supplier

We combine deep solution architecture experience with hands-on delivery. That means fewer surprises, better alignment with your standards, and platforms that you can operate confidently once we step back.

Architecture + delivery in one team

The people designing your architecture are the same people involved in implementation and handover. No “ivory tower” diagrams that don’t survive reality.

Platform & project thinking

We don’t just ship a single app or journey. We think in terms of platforms, re-use, environments, DevOps, and support so your estate grows in a controlled way.

Enterprise-grade low-code

From ALM and governance to security roles and integration patterns, we bring enterprise discipline to low-code tools like Power Platform and Dynamics 365.

Our Expertise

Where we add the most value

We specialise in the Microsoft ecosystem, setting up AWS/Microsoft contact center, cloud-native design, and intelligent customer experiences. Below are the areas where organisations typically engage Viral Velocity.

Enterprise low-code and CRM

Solution architecture, environment strategy, security model, and ALM for model-driven apps, canvas apps, Power Automate, and Dynamics 365 workloads.
Patterns & practices aligned to Microsoft well-architected guidance.

AI-assisted experiences

Designing Copilot and Azure OpenAI scenarios that are secure, explainable, and genuinely useful in daily workflows — not just proof-of-concept demos.
From ideation and prompt design to data access patterns and guardrails.

Azure, AWS & integration

Event-driven and serverless architectures, API management, private connectivity, and integration between SaaS, on-prem, and line-of-business systems.
Designed for security, observability, and operational readiness.

Amazon Connect & digital journeys

Designing and integrating modern contact centre solutions with CRM, automation, and analytics to improve both agent and customer experience.
Omnichannel, self-service, and AI-assisted support patterns.

Safe and scalable platform growth

Pipelines, branching, environments, and guardrails that let teams deliver quickly while maintaining compliance and control.
Built around your existing practices and InfoSec requirements.

Setting teams up for success

Playbooks, documentation, and coaching so your internal teams can confidently own and extend the platforms we help you build.
From citizen developers to central digital & architecture teams.

Why Clients Choose Us

Trusted by teams who need things done right

Organisations work with Viral Velocity when they need senior, hands-on architecture and delivery across Power Platform, Dynamics 365, and cloud — without the overhead of a large consultancy.

We stay close to both the whiteboard and the workload.

From initial discovery to production cut-over, the same core team is involved in shaping the design, working with your stakeholders, and making sure the solution behaves as expected in live service.

  • Clear, honest communication. We explain trade-offs in plain language so stakeholders can make informed decisions quickly.
  • Documented, handover-ready. We leave behind assets your teams can actually use — not just slideware.
  • Calm under pressure. When timelines are tight or issues appear close to go-live, we stay structured and solution-focused.
  • Alignment with your standards. Designs and patterns are aligned to your security, architecture, and governance expectations.
  • Friendly, collaborative style. We build strong relationships with product, business, and technical teams so delivery feels joined-up.
  • Focus on long-term maintainability. We actively avoid patterns that create hidden technical debt or fragile dependencies.